Ktizo Productions is committed to providing each customer with exceptional service.

Due to the nature of this business and the accessibility of our products immediately upon purchase, there is NO refund policyIf you are not completely satisfied with the product you have paid for, you may send us an email to within 72 hours of the purchase and pre-qualify for the refund.

Once you send an email, our team will get in touch to know the exact issue or problem for your dissatisfaction & will try to resolve your problem & query.